Terms, Conditions, California Prop 65

  • Items can be returned for a full refund within 60 days of purchase. Please See Shipping & returns page for more details on returning an item. 
  • Returned items must be received new condition, unwashed, unworn, free of odor/pet hair and with all original tags still attached.
  • Return shipping is the customers responsibility and is non-refundable. 
  • We recommend shipping your return with tracking and insurance.
  • Willow Lane Hat Co. is not responsible for lost, damaged or stolen packages. 
    • Items NOT eligible for return include: Sale/Clearance Items
    • If you feel you have received defective merchandise or you were shipped the incorrect item, please contact us immediately at  Hello@shopwillowlane.net
    • California Prop 65 -To learn more about California Prop 65 warning labels seen attached to products please see the following links. https://www.p65warnings.ca.gov/, https://www.charlie1horsehats.com/pages/what-is-prop-65

    Contact Us